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large pepper mill

Last week I was in an elegant, Italian restaurant in Jeddah, Saudi with my speaking colleague, Dr. Jim Balasco. Every inch of the place was opulent, sophisticated and refined. The food presentation was a master piece and the flavors were beyond my highest expectations.

Shortly after the food arrived, the waiter returned with a gigantic pepper mill. The largest one I’ve ever seen. It was very over the top, unexpected and fun. A small touch of hugeness, an element of solid magnitude and a story that I’ve shared with at least 20 people since that night.

Years ago, I first discovered a company that specializes in big stuff. And I’m happy to report they are still delivering big stuff and their offering has gotten much bigger.

There’s a lot to be said about big things. Remember Tom Hanks in the movie big, how could you forget it. It was a bit hit.

Big stuff some is more stick-to-your-memory than small items. Sometimes big reflects a persona of confidence, sometimes even a mammoth kind of goofiness, but it’s always a memorable image.

Is there anything you can pump up in size in your brand experience? Consider these applications to increase your big brand memory effect.

1) What about when you mail a prospect and it’s packaged in a very big way?
2) Or something that you display at a trade show booth that really stands out from all the boring exhibits?
3) Why not something big in your retail shop that people want to be photographed next to?
4) What about a PR photo visual that is really super-sized? Tie in a holiday and create something enormous and then break a Guninness world record too. Like Charlie Sheen has done. To date he has earned being the highest paid actor for a sitcom, attracted the most twitter followers in faster time and I suppose biggest pathetic guy.

For more on branding, view: Brand makeovers can add new life to a business.

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And 3 take-ways that are priceless.

Nine years ago I met a fellow speaker, author and business authority on loyalty. I was attending my first National Speakers Association annual conference in Dallas, Texas. I was new to the speakers industry.  I did not know a soul and sat next to Jill Griffin at general session luncheon. Who would of ever imagined that nine years later, she would be one of the most important and influential people in my life.

Lucky me? Serendipitous? Or strategic?

I’m sticking with the latter two. I’m not a believer in luck. People put themselves in situations. They make judgments about where to be, who to sit next to and who to talk to. These choices determine one’s outcome.  And if you don’t buy this, you should revisit the word strategic. Strategic should be part of 95% of all your actions. Strategic is not a capitalist, greed-driven, manipulative move word, it’s about decisions with intent and focus. And it’s not just for business, it’s a life word.

That day in Dallas I was on a mission. And it was not to try a new kind of rubber chicken at a conference hotel. I was there to learn about the speaking business and meet people who could add to my life and help me reach my goals. If that sounds too hard-core, type A, or driven to you, I bet you have a room mate, a trust fund or bad credit.  I didn’t and still don’t have any of those. And I had just plopped down 600 bucks for the conference, plus another $1000 for travel and that was 9 years ago when I was a very green, very cash poor, newbie speaker.

3 take-aways, nine years later.

1) Trade association conferences - Some truly suck and some will change your life.
It’s a numbers game and doing your homework is part of the drill and the cost. Every business owner and entrepreneur should invest in at least one. 2 to 3 day conference per year, that’s out of town and an environment of learning. Don’t go to get away from your stress, or your spouse, go to get some important stuff accomplished and be strategic.

2) Networking - It’s a necessary business skill and if you can’t do it, get someone who can.
Networking is not about being an obnoxious, pushy  sales person. It’s about being a nice person, so other people want to learn more about you. It’s about being a good listener and being clear on what value you bring to others, and then its about connecting the dots—filtering, qualifying, following up, giving, helping and reaping some fruit.

3) Cheap jalapeños - Aren’t all jalapeños cheap?
Turns out part of why Jill and I have such a close bond is that we are both speakers, writers, consultants and Texas girls. Jill lives in Austin, one of my favorite places and I consider myself a forever Texan. I lived in Houston for 20 years and when I kick the bucket I hope to be buried in a Channel suit, wearing pearls and my black
Ostrich cowboy boots. Cheap jalapeños is my metaphor for the bonus I got nine years ago. I had no idea my petite, new buddy would be so full of spunk, intense knowledge and be such an important ingredient in my life.  Everyone should be so fortunate to meet someone like Jill. When I met Jill, she was a more experienced speaker, had already presented to global audiences and had a few best selling books under her belt. Nine years ago, shortly after we met, she took me under her wing, supported me through good and bad times, and guided me to write my first book and find a publisher. Throughout the  years, Jill has been my number 1 sounding board, giving me honest advice on all kinds of things. We’ve gone to comedy school together, supported the fashion industry on all levels and both love Mexican food.

Everyone entrepreneur needs confidants and mentors, but when you find a trusted peer and someone who understands your world, works in your industry and you build a close friendship too, that is priceless.

Jill and I are spending the next few days together to mastermind, collaborate and connect more dots as we both take our careers to the next level this year. We’ll keep you posted.


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The main goal of any kind of marketing is to attract and retain a growing base of satisfied customers.  In order to accomplish this for a tradeshow, you need to create and implement a marketing plan that fits the needs of your company while catering to a trade show clientele.  Here are some tips to help you market and promote your next tradeshow event like a pro:

BEFORE:
Advanced promotion builds early support.

Remember to include all necessary “who, what, where, why, when” info on all marketing material.  Also, be sure to include your booth number.

  1. Provide tradeshow information on your website and/or blog
  2. Send a printed or E-newsletter to current clients
  3. Keep small fliers and business cards on hand to give to people you meet
  4. Use social media marketing tools like Facebook, Twitter and LinkedIn to spread the word
  5. Write your own press release and email to media outlets in the location of the tradeshow

Fun and memorable incentives go a long way.
Promote your tradeshow event with a prize drawing or some sort of contest.  The prizes don’t have to be expensive, but they should be “on brand” and align with your company’s offering and brand persona.  They can be practical merchandise like a re-usable grocery bags, nap sacks sporting your company logo, with an assortment of goodies (vinyl decals, pens, and mugs) in it.

DURING:
Readability and functionality draw the crowd.

Making it easy for booth visitors to get information is important.  Tradeshow booth displays should be professional and efficient when conveying your messaging.  Booth graphics should reflect bold, simple and easy to read messages.

  1. Your headline is the introduction to your tradeshow booth.  Creating a simple and catchy  headline is the first step to luring clients.  A short headline will allow for a larger size font enabling messaging to reach far into the crowd.  Full color headlines can easily be printed on vinyl hanging banners and displayed using banner stands or other display systems.
  2. Choosing the right typeface is also important. If possible, choose the same typeface as the rest of your marketing material and stick to that one typeface throughout your booth (for overall consistency).
  3. Provide information at a glance using portable signs.  That way potential customers can learn about your products/services, prices, and other information even if you are helping someone else.

Promotional literature is good on the go.
It’s better to have too much promotional material than not enough.  People will want to take these materials home to review later and to share with others.  Some essential promo materials include brochures, fliers, business cards, price sheets and order forms.  In addition, having press kits available can make promoting your business easy for the media.

AFTER:
People like to be remembered and thanked.
Follow up promptly. Make sure to update your mailing list with all your new contacts.  Then, follow up on all these contacts and leads as soon as possible.  A quick follow up could put your company name ahead of the rest.  And, don’t forget to thank any press writers who published information about your company.

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