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I sure hope so. Many other cool companies like TED, MTV and Vera Wang like the hairy, cute MailChimp guy.

Switching email services is always a bear even if it’s named after a monkey. We’ve been using Feedblitz for the past year and while I’ve been happy with the process of sending out the bi-weekly mail, I’ve felt it was hard to make changes and user-friendly-ness was more stress than I, or my team, could stomach.

This week we made the jump. There are still some fleas here, but know we are working on them. For example, the ezine won’t always be this long and next time you will see abstracts and then click through button.

Before we changed, we researched several options and my design and IT team recommended MailChimp for a few of reasons.

1) We could create an ezine from our weekly blog posts feed.

2) It allows a lot more design features. We like pretty mail.

3) But most of all it did not require our community, which has gotten pretty big, to have to re opt-in. I was concerned that this would loose folks because of the hassle and did not want that.

4) The cost was about the same as Feedblitz, under $50 bucks a month.

5) The platform works well with social media sites and apps.

On the downside, we also learned that programming know how is needed to break the standard feed formats.

We hope you like the new look and welcome your feedback. We’ve also made some changes to the site which I will be reporting back on whether they were worth the time and expense.

Thanks for your continued support!

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That is a million dollar question. Email continues to get high marks as an effective channel to reach customers and prospects, but it can also cross the line of too much, too frequent and even feel pest-like.

Oddpodz is very sensitive concerning how often we reach out to our community. Starting this week, we are going to employ a new schedule of sending ezines to our friends and supporters. Twice a month we will blast our top posts from our three blogs. On the off ezine blast weeks, we will post a wrap up article in the Grow your Business blog. And if you want a daily dose of Oddpodz, please sign up for our RSS feed too.

Let us know what you think? Just enough? Too much? Need more?

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Subject lines are critical in email. They are often the power behind getting read. Equally as important are the words you want to avoid, so your email does not get Devoured by the spam eater. I found this list and some other good SEO tips. They seemed to cover the bad boys.

100 spam trigger words & phrases to avoid

  1. #1
  2. 100% satisfied
  3. 4U
  4. Accept credit cards
  5. Act Now!
  6. Additional Income
  7. Affordable
  8. All natural
  9. All new
  10. Amazing
  11. Apply online
  12. Bargain
  13. Best price
  14. Billing address
  15. Buy direct
  16. Call
  17. Call free
  18. Can’t live without
  19. Cards Accepted
  20. Cents on the dollar
  21. Check
  22. Claims
  23. Click / Click Here / Click Below
  24. Click to remove
  25. Compare rates
  26. Congratulations
  27. Cost / No cost
  28. Dear friend
  29. Do it today
  30. Extra income
  31. For free
  32. Form
  33. Free and FREE
  34. Free installation
  35. Free leads
  36. Free membership
  37. Free offer
  38. Free preview
  39. Free website
  40. Full refund
  41. Get it now
  42. Giving away
  43. Guarantee
  44. Here
  45. Hidden
  46. Increase sales
  47. Increase traffic
  48. Information you requested
  49. Insurance
  50. Investment / no investment
  51. Investment decision
  52. Legal
  53. Lose
  54. Marketing
  55. Marketing solutions
  56. Message contains
  57. Money
  58. Month trial offer
  59. Name brand
  60. Never
  61. No gimmicks
  62. No Hidden Costs
  63. No-obligation
  64. Now
  65. Offer
  66. One time / one-time
  67. Opportunity
  68. Order / Order Now / Order today / Order status
  69. Orders shipped by priority mail
  70. Performance
  71. Phone
  72. Please read
  73. Potential earnings
  74. Pre-approved
  75. Price
  76. Print out and fax
  77. Profits
  78. Real thing
  79. Removal instructions
  80. Remove
  81. Risk free
  82. Sales
  83. Satisfaction guaranteed
  84. Save $
  85. Save up to
  86. Search engines
  87. See for yourself
  88. Serious cash
  89. Solution
  90. Special promotion
  91. Success
  92. The following form
  93. Unsolicited
  94. Unsubscribe
  95. Urgent
  96. US dollars
  97. Wife
  98. Win
  99. Winner
  100. Work at home

Do you know of any others? Please share.

Some other tips to remember.

  1. Writing subject lines for email should include: thoughtful creativity, keywords, a sense of urgency, value points, benefit words and emotional triggers.
  2. Don’t repeat your subject line, just because you think it’s a campaign. Your readers may not know that. They could think it’s something stuck in the pipeline and likely trash it. Instead, if it’s a campaign or you have branded your series, add a number, a keyword tied to benefit or hot topic phrase.
  3. Test. Split your list and try a couple variations.
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Where do you draw the line and decide what is honest to goodness marketing and networking, and what is invasive, obnoxious and sleazy SPAM?

It’s a hard call.

I get lots of email from people I know damn well  I’ve never opted in to their email list. Plus they even use a respected email service that claims to be spam free and still my in box is stuffed full with unrequested messaging and junk. I’m starting to question how spam free they are. I’ve used company for several years called Feedblitz. In fact, I just became an affiliate last week. This means if you sign up for their service, Oddpodz will make a commission. However, my recommendations are always based on my experience with the company, the small are a bonus ;) Whatever service you use, do your homework, because switching providers often requires having your community re-opt in and you can loose some long time followers.

Back to Feedblitz, I was attracted to their service because your blog is the feed/content for your email. I’ve learned many people still prefer mail over RSS feed. They do a good job, and don’t tolerate list dumping or spamming. And if you have an issue you get to speak to real person.

I often wonder, did this happen because of  some business group I joined and they sold their list, or did this company get my biz card and randomly add me to their email pool or did they buy my name from a list broker,  in any case, 99% of the time I’m annoyed because fundamentally I hate spam and any relative or form of it makes me cranky.

The other side of the coin. As a business owner who is trying to build a market of followers and customers, I’ve considered buying lists. I understand the math behind if you reach out to 10,000 people and offer something of value, 5% may join in your party. Is that a bad thing?

Can you say direct mail? Since I’ve been on this planet, I’ve been introduced to many a worthy businesses and products via an ice cold piece of direct mail.  I know my name was purchased some where down the line in the marketing and capitalism world of business promotion. And I’m cool with that. I know I can also choose to chunk the uninvited mail into the trash at any moment.

Here’s my take on the subject of uninvited, no permission email marketing.

Buying an email or snail mail list is OK if you reach out with a valuable offer, one or two times.  And as  long as you provide an easy, clear way to opt-out at any point.

If you don’t provide the opt-out option and you Ignore the recipients request to stop receiving your stuff, then you deserve to get the worst computer virus ever and get struck by lightening too.

Be honest with the people you reach out to. Don’t tell them they signed up, if they didn’t. That just adds to making the world feel crazy, when they may not have lost their mind yet.

Love to hear your thoughts on this subject.

  1. Have you purchased lists? Where?
  2. Did you get a good return?
  3. What email service to you use?
  4. Where is the best place to report spammers?
  5. Are you still using snail mail?
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I receive hundreds of emails a day (spam included), and from time to time I review the contents of my inbox and decide that I don’t really want to receive certain newsletters, special offers or updates any longer. Perhaps they are no longer relevant, or I can’t remember why I subscribed in the first place. So, I open the email, search for the Unsubscribe button or link and remove my email from the list. Done. Most marketers are smart about including this link and making it EASY. I admit, I get frustrated when I can’t find a simple way to Unsubscribe and am given the run around, but I try to find contact info somewhere and ask to be removed from the list. I don’t curse and swear and accuse the organization of spamming me (I signed up!)

Mind manners online. While there are thousands of rules for marketers on how to obey proper email etiquette; no spam, permission based and opt-in lists only, I am constantly amazed at how rude and uncivilized some people can be on the internet. I received the email below from someone who could have EASILY unsubscribed themselves. This is not the first of it’s kind, but this person was the boor that broke the camel’s back. Mind you, they willingly joined our professional network and opted to receive email from us.

“I think your mission is, like all spammers, to do as little as possible and con as much loot as possible out of anyone that will respond to your garbage spam. You are spammed, blacklisted and deleted from my inbox. ASSHOLES!”

Bad manners offline.I know it’s easy to get frustrated, but think before you fire off an email like this. Even in the age of SPAM, there’s a chance that a human being will be at the receiving end of your note. I know that responding to a newsletter can make it seem like a non-human will be the target of your wrath, but that is not always the case. This individual has tarnished their brand (for me) and certainly won’t be at the top of my list to do business with or refer to friends or colleagues. I wouldn’t want to work with someone with a temper like this. I’m not an ASSHOLE! I envision this person as one with an attitude similar to the fellow to the right. Charming, no?

Some guidelines
1. Review your email. Yes, you would like a certain action taken. Is this how you would ask if the person were standing in front of you? Are you going to look like a big jerk?
2. Give the offending party a chance to resolve the situation. People make mistakes. You would probably want someone to give you the chance to make things right. Make sure that your grievances are legit.
3. If there is a way that you can get what you need (i.e., removed from a list), do it and save the profanity and complain to someone else.
4. Always go back to the Golden Rule – treat others as you would like to be treated.
5. Think about how you would feel if your note showed up on the front page of the morning paper with your name on it.

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