Get email alerts: Subscribe to rss


Did you know, that as of this month, there are over 156 million public blogs in existence? And with that type of competition growing everyday, is the effort worth the prize? What makes a blog a rewarding a home run? and are you still wondering how to attract more visitors to your blog?

We are too.

I did some research regarding this matter and there’s a lot of opinion on the subject. Some say sell advertising, some say to blog every day, some say to not write more than 200 words so the audience doesn’t get bored, others suggest tightly niche your content and others say wake up the dead with extreme controversy.

I do agree with them all, most importantly I believe that businesses need to write stuff that people actually want to read!

Before you start writing, ask yourself who the target audience is and what the do they really care about. Also ask your self these questions:

  1. Why do you write your blog? To make money, to serve as marketing tool?
  2. Have you clearly identified 3 other highly read blogs in your topic?
  3. Can you see their magic formula? Is meaningful content – are they a rock star, have a book and/or a national expert?
  4. How is traffic being driven to their site? This takes some digging, but it’s important.
  5. Does your niche topic have a big enough audience to tap?
  6. Have you looked at Google analytics to see what you have written in the past that really drew readers?
  7. Does your content provide pragmatic advice? Is the writing original and thought provoking, Is it entertaining, or is it just sucking up your time and you should be doing something else?

If you answered NO to any of these questions, stop writing, talk a walk, read a book and start again.

Be useful. Be unique. Be engaging.

How do these blogs do it?
HuffingtonPost 35,000,000 estimated unique monthly visitors.
TMZ17,000,000 estimated unique monthly visitors.
engadget – 11,500,000 estimated unique monthly visitors.

For more blogging tips, view: 10-steps to making writing your blog easier.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 5.7/10 (3 votes cast)
VN:F [1.9.7_1111]
Rating: +1 (from 1 vote)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

HeyWire, the new Facebook app for texting in one place, may be the perfect option for you.

HeyWire, a service that has been offering free SMS (short message service) and recently partnered with Twitter to develop HeyTweet, is now debuting it’s Facebook application that allows users to send both texts and tweets from a cell phone (while using Facebook, of course).

HeyTweet is free, available in multiple languages and offers free local and international text messaging from a phone number. The reason why this service is so compelling is because when users normally send a tweet though SMS text, charges would incur. But with HeyTweet, a tweet through this service has lower carrier fees internationally. As of this month, 2 million tweets have been sent around the world via HeyTweets. If you are a business owner who is Twitter obsessed, this might be exactly what you’ve been looking for – no more high priced texts and messages to people internationally. Want a convenient way to send one message out to friends via text, Facebook Chat, Google Talk and Twitter all at the same time? They can do that too.

Here’s how it works with Facebook.
Similar to other free texting apps, HeyWire users are given a phone number to send and receive unlimited texts with friends and family worldwide. Users can send messages via HeyWire Facebook App or the HeyWire applications for iOS (iOS is the Operating System on an iPhone, iPod Touch or iPad. It’s the “thing” that makes your device run) and Android devices. Texting conversations will follow you, as a user, from the HeyWire Facebook App to your smartphone application or tablet and vice versa. This app is the only Social Messaging Hub designed specifically for Facebook users. Do a lot of business via Facebook? Now you can run your business directly from your phone.

But, unlike HeyTweet, this new Facebook/HeyWire partnership comes with a small price. It’s about $2.00, or 20 credits in Facebook dollars, a month for unlimited texts on any device, anywhere.

Want to see if texting right for your business? Check out this powerpoint by Mobile Marketer.

Will you be using these applications, or will you be continue to message your family and friends with old fashion way?

Do you use texting to market your business?

Let us know!

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 5.5/10 (2 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Add a metaphor. As our pal Webster defines the power phrase this way.

Metaphor–noun
1. a figure of speech in which a term or phrase is applied to something to which it is not literally applicable in order to suggest a resemblance.
2. something used, or regarded as being used, to represent something else; emblem; symbol.

I love metaphors. Here’s a few I use often.

Run like the rest and you to will be roadkill.
A brand is like a brain tattoo that sticks to your customers minds. Invited in by choice, can be removed just as fast.
Some times I pole vault to conclusions.

Why metaphors?

Because they aid in any communication mission at hand. Metaphors are like little elves that break tough concepts into small bites of stuff folks get. Turns out, researchers at Stanford agree too. The Wall Street Journal included this find over the weekend in Metaphors Matter. When metaphors were added into a report, in the beginning that is, the context is framed, and it changes opinions on the subject. When they appear at the end they disappear like bunnies.

Next time you need to change someone’s mind, sell a concept or even get them to buy into your cause, a metaphor can make the difference.

Want to learn more about metaphors and marketing? Check this book out. Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers by Gerald and Lindsay Zaltman.

Marketing Metaphoria, Gerald and Lindsay Zaltman

For more on metaphors, view:
Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 5.5/10 (2 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Part 3 of a 3 part series on visiting Nigeria.
Does it snow in Buffalo? Of course it does. And branding always matters when a destination, a person, or a cause competes.  Just like with businesses, products and services. Brands are cumulative mental impressions and serve as an edge to connect with the market.

Strong brands make the choice easy, whether you are seeking votes, support or investments.

As many of you know who read my blog, I was recently in Lagos, Nigeria addressing the Brand Journalists Association on branding in government. This is the final blog post in series of three. To read the previous posts go to: Part 1, Part 2.

Highlights from my presentation included:
The difference of  commercial branding verses government branding are:

  • Goals for government branding should be to provide: public service, help all people and be cost effective
  • Selling proposition is also different. In most cases, it is: trust, certainty, integrity
  • And the outcome is: confidence and loyalty with the brand, progress with urgency, unity of stakeholders and community pride

My recommendation for improving any brand, commercial or other is to follow this formula. Great brands are molded by these four factors.

  1. Simplicity
  2. Creativity
  3. Unity of voice
  4. And consistency

While the focus of my program was on government programs, the topics of country branding, leadership and commercial branding were also addressed. To see my PowerPoint on government branding, click the image below.

My trip to Lagos, Nigeria was memorable and very eye opening experience. The event that I was speaking at had an audience of over 500 marketing, PR, branding journalists and practitioners, and government leaders. An elaborate production, it included a big band and two comedians before my talk, food for miles and room decor like the Oscar Awards. I was seated at the head table with former Minister for Information of Nigeria, Chief Alex Akinyele, Governor Ikedi Ohakim of Imo State and  the husband of Professor Dora Akunyili, both were honorees of the event.

Brand Journalists of Nigeria event honoring brand ambassadors
My program was well received. I closed with The Bob Marley parody I produced called Stand up! Brand up! Tell your story Right. The crowd went crazy as everyone stood up and danced along with me, singing the words to the song. Seeing a room full of professionals so excited about the branding field and wanting to learn how they can do it better and can help their country change its perception was amazing. It’s moments like this as a speaker that are truly priceless.

Dancing and celebrating Nigeria and branding. Karen Post
My new friends 5,000 miles away have place in my history and my heart. I will forever be grateful for this very cool opportunity. I hope you enjoyed this journey as much as I did. I look forward to sharing others with you soon! Within a few weeks, I will post the full speech and night on my Youtube channel.

Closing insight I learned from this trip as a speaker on branding.
1)
Press conferences are excellent opportunities to promote an event like this when you are visiting a foreign country. Be prepared with your key points and have copies available to provide journalists too.

2) As a presenter in a foreign land, customize your program to the market. I redesigned all of my images to reflect the local culture and received many compliments and accolades about this extra touch.

3) Always carry a printed introduction with you to provide the MC, even if you sent the organization one weeks before the event.

4) Be prepared to shorten your presentation at the moments notice. One of the honorees was three hours late for the event, which meant the program was delayed and the audience was drinking and getting tired. I condensed the content and adding even more energy to grab everyone’s attention.

5) Keep a Powerbar with you, so if things run behind, you are fueled up and not starving.

6) If you are seated with high ranking government officials or celebrities, be ready for extremely aggressive paparazzi and make sure your hair curls are pinned on tight.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 7.0/10 (3 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Part 1 of a 3 part series.
About one month ago I received a call from a Nigeria speakers bureau, inquiring about me addressing a journalists meeting in Lagos, Nigeria. He also mentioned, he had worked with one of my fellow branding peers Martin Lindstrom. Martin is a global branding expert too and author of Buyology and Brandsence, both excellent books.  So I reached out to Martin to inquire about his experience. Martin explained, you will be safe, it will be a memorable experience. He was right on both accounts.

Several weeks went by and the meeting was not booked. Then one week before the event TO, my rep from the speaker bureau, phoned me back up. They want you, please get your Visa and passport in order and they want you to address branding in government.

So the hoop jumping starts. I was actually still in NY city at the time and my lame AT&T phone had no service, so most of my communication was via email. Even though Martin said I’d be safe, traveling to a country with a questionable reputation and that I’d never been to by myself was not an option. Sure, I wanted the opportunity to visit Nigeria, but I also wanted to contain my risk and American Express travel does not offer a travel escort service, but they do offer a companion ticket with the purchase of a business class ticket. So now my goal was who could I get to travel with me and provide some value beyond being my body guard. I called Litewavemedia. They are a local company that produced my speaker video. I contacted Christian, the owner and explained the situation. Christian was booked on a big commercial shoot, but said one of his colleagues would be happy to do it. His name was Andrew, a UT film grad and well rounded, light, sound and video guy. Perfect! The trip planning could begin. Having Andrew with me was one of the smarter investments I’ve made, ever! He not only is a great video dude (taped me speaking and other event highlights), but took lots of still shots and was by my side every minute. His dedication to his craft and my safety was priceless. Thank you Andrew!! In the picture below is Andrew to the right and Paul our guide to the left. Paul works in Imo State government office in investment development. The hospitality he showed us and his friendship were awesome.

Here are a portion of my top lessons from my African adventure. See next couple blogs for more.
1) When you get an opportunity to do business in a country that is new to you, get personal references and get paid upfront.

2) Knowing the time and travel preparation needed for an event of this magnitude, I will not commit to anything with less than 2 weeks advance notice, full payment and contracts signed. Even though I pulled this off, it was a lot crazier than it should have been, unless they are paying me $100,000, which they did not, never again am I doing an event like this with that kind of short notice.  Immunization shots only take two weeks to get in your system.

3) Even though I am a seasoned traveler, I would not travel to Lagos by myself. PERIOD.

4) Tightly enforce contracts and terms and stick with them. I got lax on this and paid consequences that I should have prevented. Specifically — Only when all 100% of funds and contracts are received, will program prep start. I spent too much time chasing down money. There is a clause in my contract that states “Client must get all promo materials approved before printing” or the contract is void. The client published items not consistent with my brand, a very old photo of me and inaccurate bio info. Include in contract all extra requests like press conferences, timing and details. PLUS, specify that your traveling companion must be in the same building as you are and internet fees are covered by client.

5) Always carry an extra few copies of your bio for press conferences and at the event. My agent had provided this bio, intro to the organizing group, but 4 minutes before I was to go on stage the MC had nothing and was asking me for my intro through a screaming crowd of 500 people.

6)Don’t count on the same kind of technology when traveling to emerging countries. My phone did not work and my internet was a daily mess.

This shot is of Neta Nwosu who was the chairman of the event for the Brand Journalists of Nigeria.
She also is an editor with the top newspaper (DailySun) in Lagos.

See next blog posts for remainder of trip.

Neta and Karen in Nigeria at Nigirian museum

For more global branding adventures, view:
Making history in Saudi and 5 lessons from the experience.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 10.0/10 (1 vote cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

I love oxymorons. I find their mix of contrast, clarifying. Here’s my favorite big little list.

I also have a love-hate relationship with waiting things.

I’m in New York City and while I love this city, the waiting for most things, I hate. It grades on my patience account.

Since I’ve been here, I’ve waited a lot, for my luggage, to be seated, for my coat, for a cab, for an Internet connection, for a phone signal, for an appointment, for the hotel engineer, to get service and to even pay for what I wanted to buy.

On the back end of waiting for all of these things, fortunately came good rewards and benefits that I did in fact want and desire. So I suppose it was worth the wait.

I don’t think I’m alone with this down opinion of waiting. Unless I was waiting for a call from the IRS for an audit, or a my one way ticket off the earth, then waiting is looking better.

In our society we as consumers are conditioned to get lots of things fast, some even immediately. I like that. Because I’m really not a patient person, even though I do wait patiently. Verses the screaming guy or gal who looses it after 30 seconds of waiting.

Technology is responsible for this speed of delivery, until you are put on hold for technical support, which is a nightmare even if it’s during the day.

It seems like with all this waiting, there should be some opportunities here too. It’s likely your competition is not even thinking about this stuff, because they are waiting for other stuff.

Here are ideas you don’t need to wait to do.

  • If your customers have to wait, why not make it a fun experience, entertain them, teach them something.
  • If your customers have to wait, why not pamper them in some way. A soothing environment small treat goes a long way to shorten the reality of waiting time.
  • If your customers have to wait, provide something that engages them to participate in your brand experience. This can be accomplished with media, sensory elements or human conversation.

Watching paint dry is never fun. Watching a masterpiece being created by an artist is amazing.

Also, don’t forget to check out: Make vacation communication a day at the beach.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 9.0/10 (2 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

smile, brands for healthcare

You bet my pearly veneers it can.

I’ve never been a big fan of going to the dentist. Maybe it’s because my parents were such sticklers and sent us so often as kids. And as an adult I’m very grateful for that, my teeth are in good shape.

Or maybe it’s because I still remember exactly what it felt like the day the orthodontist yanked my braces off. I thought all my teeth were coming off too.

Or maybe it’s because my last dentist always acted like a Nazi commando and if I didn’t follow everyone of her every recommendations, she would send me a threatening letter stating that my failing to spend $3,000 on something she believed was needed could cause brain damage and other deathly ailments. Beyond the scare tactics, she and her staff hard pushed products and services like used car salesman. And when I don’t floss, they don’t pour the guilt trip on me, like “Karen, you know this is a team thing, I’m doing my part, you’ve got to do yours.” I don’t remember signing up for the dental team. Bad experience. Bad memories. Bad brand. I don’t go there any more.

My new dentist Dr. Gregory Jacobs is not a pain at all and neither is the experience. In fact, I enjoy going there. They have current magazines that I enjoy, nothing against Golf Pro. The environment is relaxed. There is no tacky, bold faced policy signage posted everywhere. No glass wall implying I’m am disturbing them. The office looks like an interior design studio, not a stinky medical clinic for lab rats. The restrooms are equally as cool and the staff is always nice.

I feel a whole lot less pain, stress and anxiety when I go to the dentist these days. And always tell my friends about my great dentist. All the touch points are thoughtfully provided (music, scent, decor, staff, lighting, restrooms, parking) and geared to my comfort, not the efficiency of the practice.

I always wonder why 95% of health care providers don’t get this powerful connection to the customer experience and their bottom line. And this concept is not restricted to only health care providers, anything that is not organically enjoyable and tilts toward painful, like: buying tires, repairing your AC unit or purchasing insurance can benefit from a really pleasant and memorable experience.

Is there anything you can do to improve the experience you deliver to your customers? Remember, the brand is what the customer thinks, feels and expects about the sum of all you do.

OK, I do schedule my dental appointments right after lunch and usually have a glass wine with my salad too.

For more on strong brand concepts, view: Want to be a standout brand? Avoid these 5 costly mistakes.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 9.3/10 (4 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Birthday celebration

Tomorrow, Feb. 12th, is my birthday and I’m looking forward to it. After working on my new book for most of the day (deadline getting nearer), I’m going to the theater to see Billy Elliot, the musical, and then dinner with my mom. Should be very nice.

I will also check the mail and find some thoughtful cards from my pals and relatives. And I’ll get a handful of calls, emails, Facebook posts or text messages from my digital buds. All is good.

Then the marketing birthday wishes start to accumulate. I always find this interesting, because every year the number of cards and gifts increases. These range from hand signed cards from companies I’ve never heard of and don’t do business with, to free dinners, gift cards and special deals from companies I do patronize.

It’s always nice when someone or a company remembers your b-day, even if it is a computer.

Jocelyn the co-founder of Oddpodz also has a b-day this weekend, on the 13th of February, hope it’s a great one!

Do you have a way to remember your customers’ special days? It can be a fairly low cost, high value touch point.

Be sure to check out: Don’t ever think about calling me a senior or reminding me that I’m over 40.

Enhanced by Zemanta
VN:F [1.9.7_1111]
Rating: 10.0/10 (1 vote cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Most of us are familiar with the 4 elements of a successful marketing mix.

1) product

2) place

3) price

4) promotion

I do agree that these 4 are essential. But without with this last one,  you are merely a marketing wish.

Although it does not begin with a “P” it begins with a “C” for crucial and it is called “critical mass” – a must have in many business models. Sometimes in the beginning, it’s even more powerful than revenues.

5) Critical mass is defined as the cross over number of energy cells, beings, guests or humans compared to it’s physical space.

  • A restaurant earns this mark when the parking lot is full and the dining rooms are jam-packed.
  • An online property gets this status of a worthy place when there is social evidence of visitors, followers, tweets, FB like this and comments.
  • A mail order business proves it’s popular by sharing testimonials and back orders on hot items.
  • A seminar feels more powerful when the room is tight with chattering participants.
  • A retail store bustles and creates a demand attitude when there are lines out the door, traffic and activity inside.
  • A trade show exhibits true networking when it is wall to wall with booths and bodies.

Sometimes this transpires naturally. Sometimes one must use a little Hollywood technique to convince the masses that this is the place to be.

It is mental. It is physiological. It is really important.

Also, check out: 12 questions to ask yourself while planning your 2011 marketing strategies

VN:F [1.9.7_1111]
Rating: 10.0/10 (2 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 0 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

My wish list for the Branding Diva is fairly simple: make my projected profit numbers, live a high standard life, beat most of my opponents in tennis, have fun, stay healthy and earn the #1 organic search result on Google. The first five I mastered and was not surprised. The last one (a pleasant surprise) happened this last quarter.

I earned the #1 spot in Google results under Branding Speaker.

So how did I do that?
I did not invest any money with an SEO specialist or ranking company.
I did not call Google and beg.
I did not do the search result dance around a bonfire.

Here’s what I did.
The 10 steps that got me the #1 listing on Google for Branding Speaker.

  1. I did my own keyword research.
  2. I added as many of these keywords into my web copy as I could.
  3. I updated my meta tags.
  4. I secured my URL for more than three years.
  5. I tagged all my images with ALT tags.
  6. I wrote relevant keyword content and posted it everywhere, creating links back to my site.
  7. I set up and tagged all of my videos on YouTube which is owned by Google.
  8. I repurposed every piece of content I ever wrote and posted it everywhere.
  9. I set up all of my social media that link to my site.
  10. I set up RSS feeds on my site.

If it worked for me, it can work for you. Good luck!

For more on how to get search results, view: Making history in Saudi and 5 lessons from the experience.

VN:F [1.9.7_1111]
Rating: 7.6/10 (8 votes cast)
VN:F [1.9.7_1111]
Rating: 0 (from 2 votes)

 Delicious  Digg  Reddit  Facebook  MySpace  Twitter  Technorati  StumbleUpon 

Recommended books

Sponsors

Find online and local Small Business Skills Classes
Small Business Skills Classes | Add your site

Bloggers

Accesories

Sponsors

Partners